Managed IT services for small and mid-sized businesses

SMB challenges when addressing IT
Businesses can hire full-time staff to manage IT systems, but this is often expensive and may not fit a long-term strategy of committing to permanent IT staff. In some cases, the expertise required is only needed for the short term. And finding the right individual through recruiting takes time. 

Another option to meet your technical support needs is to contract an externally managed IT Services company. Here's why you should consider this path.

Access to Experts and Know-How
As a managed IT Services company, Hexaport likely has the knowledge and resources your business needs. 
 
We have a variety of experts in different areas of information technology, from Windows OS, VMware, cloud-based computing, data backup and retention to computer security, all available for short-term hire or project-based assignments.
 
By hiring Hexaport, you are hiring a team of educated, experienced professionals. When needed, the expert you hire can always fall back on Hexaport as a knowledge base.

Our partnerships with technology providers give us insight into the latest hardware and software releases. 

With an entire Hexaport team of IT professionals working to solve your technical issues and provide sound advice, you’ll have the right tools for the job every time. Few companies can afford to assemble such resources in-house.

Cost Reduction
Yes, external support costs money, but it also creates savings. Working with Hexaport means that your business or project has access to the resources you need when you need them. We offer additional support and pricing levels that suit your business's demands. It will save you money compared to a full-time staff member while giving you access to the Hexaport knowledge base and best-in-class expertise.

Risk Mitigation
Cybersecurity is a key concern due to cyber attacks, hacking, phishing, personal and business data theft and adverse outcomes, including reputational impact resulting from these.
 
We can help you determine how to prevent these attacks and mitigate the attack vector (= weak areas in your IT infrastructure, business perimeter and employee cyber awareness level.
We will determine where and how preventive measures like firewalls, antivirus and malware prevention software, password policies, and encryption need to be enforced. These measures stop attacks before they start. This includes proper data backup, retention, and restore procedures. Hexaport can help you to set it all up.

Objectivity
Hexaport can assist you with informed and objective knowledge of how to present (costly) upgrades and new IT and cyber security investments. As much as executives and board members are becoming aware of the need, investments require solid arguments and convincing to pass and be signed off on. Your external IT company can provide an informed and objective viewpoint to add to the discussion and convince any opposition to see the light.