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Remote Monitoring and Management (RMM)

Hexaport latest addition to its suite of new IT support services:

Remote Monitoring and Management

Saving 30-40% on day-to-day operational costs by automation

Gain real-time insights, proactive maintenance, enhanced security, and streamlined support for your IT infrastructure.

word cloud on IT topics, services and support

Maximize Uptime and Productivity with Hexaport Managed IT Services

We are pleased to announce the launch of our groundbreaking

 

Remote Monitoring and Management (RMM) service.

 

As a leading provider of innovative technology solutions, Hexaport is dedicated to helping businesses optimize their operations and enhance their productivity. Our RMM service is designed to assist you in managing your IT infrastructure, providing comprehensive monitoring, proactive maintenance, and streamlined support.

What is RMM?

RMM is best known for its Advanced Monitoring Capabilities. Offering real-time 24/7 monitoring of your entire IT infrastructure, providing you with comprehensive visibility into the health and performance of your systems. And when and where needed automatically starts an action to prevent issues rather than resolve them afterwards.

In other words, it helps us to manage your IT infrastructure without having to visit your  physical location every time there is an issue via remote access software.

IT support engineer behind monitors
IT support in Network Operations Centre

What are the benefits of RMM?

Here are the top five benefits of Hexaport's RMM service that will empower you to focus on your business while we take care of the supporting IT:

 

  1. Real-Time Monitoring: With our RMM service, we gain real-time visibility into your entire network infrastructure. Our advanced monitoring tools keep a watchful eye on your servers, workstations, and network devices, alerting you instantly to any issues or anomalies. By proactively identifying potential problems, we can minimize downtime, prevent data loss, and ensure uninterrupted business continuity.

  2. Proactive Maintenance: Hexaport's RMM service takes the guesswork out of system maintenance. We utilize automated processes and intelligent algorithms to continuously analyze the health of your IT assets. By identifying and resolving potential issues before they escalate, we help you avoid costly repairs and minimize disruption to your daily operations. Our proactive approach ensures that your systems are always optimized and performing at their peak.

  3. Enhanced Security: Cybersecurity threats are constantly evolving, making it crucial for businesses to have robust protection in place. With Hexaport's RMM service, you benefit from comprehensive security checks that includes real-time threat detection, antivirus management, patch management, and more. Our advanced security measures safeguard your critical data, defend against malicious attacks, and provide you with peace of mind.

  4. Efficient Asset Management: Keeping track of your IT assets can be a daunting task, especially as your business grows. Hexaport's RMM service simplifies asset management by providing you with a centralized view of all your hardware and software assets. From tracking software licenses to monitoring hardware warranties, our service helps you optimize your IT inventory, ensure compliance, and make informed decisions regarding upgrades or replacements.

  5. Streamlined Support: When you encounter technical issues, prompt resolution is crucial. Hexaport's RMM service offers seamless integration with our dedicated support team. Our technicians have instant access to your system's health and can remotely diagnose and resolve problems efficiently. With our streamlined support process, you can minimize downtime, maximize productivity, and focus on your core business objectives.

At Hexaport, we are committed to delivering exceptional solutions that empower businesses to thrive in the digital age. Our RMM service is a testament to that commitment, providing you with the tools and support you need to optimize your IT infrastructure and drive success.

Explore the possibilities with Hexaport's Remote Monitoring and Management service and unlock a new level of efficiency for your business.

 

Get in touch with our team today to learn more and embark on a journey of IT excellence.

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